Date(s) - 11/10/2013
10:15 am - 4:15 pm
Linda Brooklyn (Personnel & Workforce Development Manager, The Fitzwilliam Museum) and the Front of House Network
Supports work towards Accreditation Standards 3.1.4 and 3.2.1
This fantastic event from the newly created SHARE Museums East Front of House Network will address burning issues for Front of House staff and volunteers with a range of exciting speakers and topics.
The keynote speaker will be Iain Watson, Director of Tyne and Wear Archives & Museums, who will talk about creating an action plan for the museum Front of House workforce.
There will also be talks on creating a visitor-centric culture, how museums can benefit from an NVQ programme, and how Security and Visitor Experience teams can work together as one.
To download a full programme, please click here (opens as a Word document).
Lunch and refreshments will be provided.
This event is fully booked.