Date(s) - 12/05/2014
10:00 am - 3:30 pm
Saffron Walden Museum
The Retail Forum is an increasingly active group that meet quarterly to share and develop ideas about how to improve their income generation through their museum retail and catering outlets. Thanks to our partnership with ACE the forum is lively, supportive and has excellent access to the help and advice of experienced retail professionals. We are pleased to invite retail and front of house staff and volunteers from the region to the next forum meeting on 12th May. As usual we will follow the successful mix of peer support, practical help and a guest speakers, including:
- Members Review – A Round-Table Discussion
- KPIs – Mini Open Surgery
- Possible Supplier concessions – is there value in joint ordering?
- The Challenges of Making a Small Shop Work : A Saffron Walden Case Study
- Overcoming Resistance to Selling in Staff and Volunteers
- Future Forum Development
Lunch and refreshments will be provided.
A full programme is available below (opens as a Word document).
Bookings are closed for this event.